UCBEnvironmental is a family of companies focused on Sustainable Sustainability™. Through our five distinct divisions: UsedCardboardBoxes.com, UCBPalletSolutions, UCBOrganicWaste, UCBTrading and UCBZeroWaste… we service many of the largest, most trusted brands in the country!

UsedCardboardBoxes, founded in 2006, is the largest processor of USED gaylord totes, produce totes, resin/octo-bins and shipping boxes in North America. We pay more than recycling rates because we don’t recycle! We REUSE, RESELL and RETURN them, as boxes, right here in the US. USED totes are sold to major retailers for reverse logistics, or to large scrap processors (metal, plastic, paper, etc.) to sort/transport commodities. USED shipping boxes are sold to major retailers for distribution from DC to store and many are used to create UCB’s eco-friendly moving kits, sold online. As a closed-loop RETURN program, boxes can be sorted, inspected, palletized, inventoried and RETURNED back to the original vendor, for reuse.

Why work at UCB:

• Competitive Salary
• Longevity Bonus
• A-Player Bonus
• Career growth opportunities
• Your work helps reduce environmental impact
• Supportive and accessible leadership team
• Work with a passionate and collaborative team of people
• Work with the biggest most well-known companies

Summary

The Account Manager – B2B Sourcing is responsible for managing and expanding relationships with suppliers of used boxes and gaylords to ensure consistent, high-quality inventory that meets the needs of our customer base. This role begins once a supplier has been converted by a Sales Executive and focuses on maximizing recurring supply, improving load quality, and optimizing the profitability and consistency of inbound inventory. This is a relationship-driven, detail-oriented role that supports our supply engine.

Responsibilities

• Supplier Relationship Management: Serve as the primary contact for assigned suppliers. Build trust and rapport through consistent communication and service.
• Inventory Retention & Growth: Ensure continuity of recurring loads from suppliers and identify opportunities to grow volume or onboard additional SKUs.
• Load Quality Monitoring: Partner with the Fulfillment team to review quality feedback and address supplier-side issues proactively.
• Churn Prevention: Monitor supplier engagement and proactively intervene when volume drops, communication lapses, or friction arises.
• Operational Coordination: Ensure suppliers have clear logistics expectations, pickup timing, labeling requirements, and packaging standards.

Knowledge and Skill Requirements

• 2–4 years of experience in account management, client services, or sales support; experience in packaging, supply chain, logistics, or sustainability industries
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with potential clients.
• Skilled at managing and prioritizing a high volume of inbound and outbound calls while maintaining professionalism, clarity, and a client-focused approach.
• Highly proactive — not just “order takers,” but actively finding ways to grow each account.
• Knows how to manage multiple relationships with tact and professionalism, but also drive toward results.
• Motivated self-starter with a proactive approach to achieving goals.
• Proficiency in Microsoft Office Suite and CRMs (HubSpot, Salesforce, or similar)

UCBEnvironmental is growing fast! In order to keep up with our explosive growth, we are actively hiring smart, driven, passionate people to help implement our proven programs. If you think you would be a good fit for UCBEnvironmental and you are looking for a challenging-but-rewarding career in waste reduction, we’d love to hear from you!

Learn more about us by visiting our website: www.UCBEnvironmental.com and www.UsedCardboardBoxes.com.

UCBEnvironmental is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.